Everything the pager needs.
One tool from first alert to filed post-mortem — triage, redaction, root cause, and the operational surfaces to actually go fix it.
Triage & root cause
5-Whys AI Triage
Guided root cause analysis via AI chat, with auto-detection of why levels 1–5.
RCA + Post-Mortem Generation
Auto-populated Markdown templates, exportable to .md and .pdf.
Domain System Prompts
Pre-built expert context for 16 IT domains, injected as the first message in every triage conversation.
Multi-Provider AI
OpenAI-compatible, Anthropic, Gemini, Mistral, custom REST gateways, LiteLLM/Bedrock, and local Ollama.
Security & compliance
PII Sanitization
Automatic detection and redaction before any data leaves the machine — regex + Aho-Corasick multi-pattern engine, longest-match-wins on overlap.
Encrypted Storage
SQLCipher AES-256 for incident data plus AES-256-GCM for API keys and secrets.
Audit Trail
Every external data send logged with a SHA-256 hash, hash-chained for tamper evidence.
Shell execution safety tiers
- Tier 1 — Auto-execute
kubectl get/describe/logs, cat, grep, ls
- Tier 2 — User approval
kubectl apply/delete/scale, ssh, systemctl restart
- Tier 3 — Always denied
rm -rf, shutdown, mkfs
Operational surfaces
Shell Execution
kubectl, Proxmox tools, and general diagnostics — classified into three safety tiers before anything runs.
Kubernetes Management
Cluster and resource operations, port-forwards, and live event streams.
Proxmox Management
VM, container, storage, network, firewall, HA, backup, and Ceph operations, node-scoped for endpoint parity.
Database Management
Query history, bookmarks, and investigation tooling for PostgreSQL, MSSQL, Redis, RabbitMQ, and Patroni.
Integrations
Confluence, ServiceNow, and Azure DevOps.